Terms and conditions

Please read these Terms carefully. By using Grey Owl product(s) or signing up for an account, you’re agreeing to these Terms.

Grey Owl is both a WordPress plugin and a website aimed at helping userss create beautiful website’s.

Accounts

In order to access and use certain sections and features of the Grey Owl, you must first register and create an account.

Eligibility

In order to use an Grey Owl account, you must:

  • be able to enter into contracts.
  • complete the registration process.
  • agree to not post spam or harmful content.
  • agree to the Terms and provide true, complete, and up to date information.

By using an Grey Owl account, you represent and warrant that you meet all the requirements listed above, and that you won’t use the account in a way that violates any laws or regulations. Grey Owl may refuse service, close accounts of any users, and change eligibility requirements at any time.

Passwords

You’re responsible for keeping your account name and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use. You’ll immediately notify us of any unauthorized use of your accounts. We’re not responsible for any losses due to stolen or hacked passwords. We don’t have access to your current password, and for security reasons, we may only reset your password.

Updates

Automatic updates are available to customers who have purchased a license. Updates are provided for a lifetime length and do not require any recurring payments.

Warranty

We do not guarantee our products will function with all 3rd party products or with all web browsers. We are not responsible for any compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing our products.

Delivery

After we have successfully processed your payment, you will receive an email with a confirmation of order, link to your invoice and a link to download your items & licenses. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Voytsechovskiy Vladislav. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

Refund Policy

As we are offering non-tangible digital goods, we do not generally issue refunds after the purchase has been made.

Support

We offer free support via https://www.grey-owl.org/support/ to our paid customers only. Purchasing a product does not gain you priority over other users and all tickets are given equal attention.

Email

Grey Owl Team may occasionally send you emails related to the purchase of products from our company. We may also send you occasional email newsletters relating to updates, promotions and the like. We will never sell or release your email to any third party vendors. You may opt-out of these emails at any time.

Site Content

All site content, including imagery and documentation that is published on www.grey-owl.org is the property of Grey Owl. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Grey Owl.

Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.

If you do not agree to these Terms, please do not use the our product(s). If you have any suggestions on how we can improve them, you are more than welcome to contact us.